Case studies - Smiths Group plc


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Case studies


Global Business Ethics Forum

People at a meeting

Integrity is one of our core values and ‘doing the right thing’ is at the heart of what it means to work at Smiths – and it was the theme of our FY2017 Business and Ethics conference, which brought together 100 leaders from across the organisation to consider the ethical issues we face at Smiths. Internal and external speakers offered a range of perspectives on corporate ethics, while analysing ethical challenges in different business scenarios led to lively discussions amongst delegates.


Taking ownership of Health and Safety

Technician checking something

With service teams often working in external environments outside our direct control, their ability to recognise unsafe conditions and act accordingly is critical. Smiths Detection has launched a new online training tool and web-based/mobile risk assessment platform that is giving both leadership and field service engineers a better understanding of how to stay safe when working off-site. We encourage everyone at Smiths to take ownership of both their own health and safety and that of their colleagues, and this tool is helping our service teams do just that.


Improving motivation on the shop floor

Group of people standing

Recognising the key role supervisors play in employee engagement and operational performance, John Crane launched a Supervisor Development Programme in Bangalore, India. By building the knowledge and skillset of site supervisors, the programme has increased motivation and engagement among shop floor production teams, as well as creating a new passion for learning.

Sathishbabu Palani, Continuous Improvement Manager at John Crane said: “The scheme has been really successful – it’s enabling our people to become better coaches to their teams and ultimately improve safety, productivity and team engagement.”


Protecting people from dangerous substances

Device displaying a chart

The threat of fentanyl, a highly dangerous synthetic opioid that can be absorbed through the skin, is on the rise and Smiths Detection has become the first company to develop technology that can detect it – helping protect the security and health professionals coming into contact with this dangerous substance in emergency situations. And our ReachBackID 24/7 hotline service has been enhanced so first responders using our products in the field can speak directly to PhD scientists to help them better analyse situations and reduce risk.


Community giving in Costa Rica

Baby being attended to

The team at Smiths Interconnect, Costa Rica, ran a wide-ranging community programme during the year. The team supported projects ranging from sponsoring a shelter for at-risk teenagers and young mothers – providing food, clothing and baby supplies, as well as helping with building repairs and maintenance – through to a re-forestation project in the local national park. The team of volunteers showed real passion for the initiative and were recognised at our 2017 Smiths Excellence Awards as an outstanding example of supporting local communities where we operate.

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Smiths Group divisions:

John Crane, Smiths Medical, Smiths Detection, Smiths Interconnect, Flex-Tek

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